I SHIP WORLDWIDE FROM THE PHILIPPINES
If you encounter any problems with your order kindly email me at [email protected] and I'll do my best to help you.
HOW TO TRACK YOUR ORDER
17track.net is the best way to track your packages, our tracking also works with USPS and PHLPOST.
I ship using Registered Airmail which comes with tracking and needs your signature upon receipt.
All packages comes with a tracking number, the tracking will update once the package is out of the country, however updates are dependent on the destination or receiving country.
Tracking for packages bound to Canada for example stops once we send out the package. The tracking will not update after but you will see it live once the order is shipped or returned to sender.
Shipping to Canada also takes longer than most, sometimes up to 2-3 months.
SHIPPING INFORMATION
Shipping prices are determined by the weight of your order and your shipping address. In order to determine the cost of your shipment, please place the items in your basket and advance to checkout. Your shipping costs will be calculated after you enter your ship to address.
Covered in the shipping computation are: Shipping and handling, packing materials, PayPal fees, bank fees and peso-dollar conversion fees.
We make every effort to ship your order promptly, in-stocks ship within 1-2 weeks after your order has been confirmed and authorized, excluding processing times. Please expect delays during holidays, shop update times and orders combined with pre-orders.
Orders are shipped via Registered Airmail or EMS. Delivery time varies on your location. Usually 1-2 weeks for Asian countries, 1-3 months Canada, and 3-6 weeks everywhere else.
CANCELLATION/RETURN POLICY
All purchases made are final. Please understand that we do not accept returns unless the items you received are damaged to a great degree or different from what you ordered. We do not accept order cancellations.
INSURANCE
Package insurance is not available using PHLPost Registered Airmail. If you wish your package to be insured, we can send it using DHL Express. Please email us if you'd like to go with this option.
We are not responsible for lost or damaged packages, please make sure to double check your shipping address before placing your order. Once your package is shipped it's out of our hands and we cannot control what happens to it.
All items are mailed in standard bubble padded mailers.
IN CASE OF RETURN TO SENDER
We'd be glad to resend the package back to you but shipping fees will again be charged to your PayPal account.